Refund Policy

Refund Policy

At Spice Kitchen, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we’re here to help!

Returns and Refunds
Eligibility: We accept returns and offer refunds within 14 days of delivery, provided the product is unused, unopened, and in its original packaging.
Non-returnable Items: Due to the nature of our products, we cannot accept returns or provide refunds for items that have been opened or used (e.g., wheat flour, spices, or food-related products).
How to Initiate a Return or Refund:
Contact Us: Please reach out to our customer service team at [insert email/contact info] within 14 days of receiving your order to request a return or refund.
Return Instructions: If eligible, we’ll provide you with return instructions, including the return shipping address.
Return Shipping: Customers are responsible for the return shipping cost, unless the product was damaged or defective upon arrival.
Refund Process:
Once we receive your returned product and confirm it meets our return policy, we’ll issue a full refund to your original payment method. Refunds may take 5-10 business days to appear in your account, depending on your bank or payment provider.

Damaged or Defective Items:
If your order arrives damaged or defective, please contact us immediately at [insert email/contact info] with photos of the damage, and we’ll arrange for a replacement or refund at no additional cost.

Exchanges:
We do not offer exchanges at this time. If you would like a different product, please return the original item for a refund and place a new order.